Cookie Policy

1. Introduction to Our Cookie Policy

At TTRepost (ttrepost.com), we believe in being clear, open, and transparent about how we collect and use data related to you. In the spirit of transparency, this comprehensive Cookie Policy provides detailed information about how and when we use cookies and similar tracking technologies across our platform and services.

This policy should be read in conjunction with our primary Privacy Policy. By continuing to visit or use our Service, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy. If you do not accept the use of these cookies, please disable them following the instructions in this document, so that cookies from this website cannot be placed on your device.

2. What Are Cookies?

Cookies are small text files, often including unique identifiers, that are sent by web servers to web browsers. These files are then stored on your computer, smartphone, or other internet-enabled devices when you visit a website. Cookies are then sent back to the originating server on each subsequent visit, or to another server that recognizes that cookie.

Cookies are incredibly useful because they allow a website to recognize a user's device, remember preferences, and generally improve the user experience. They can be thought of as providing a "memory" for the website, enabling it to recognize you and respond appropriately when you return.

• Session Cookies: These are temporary cookies that expire at the end of a browser session; that is, when you leave the site. Session cookies allow the website to recognize you as you navigate between pages during a single browser session, ensuring security and basic functionality.
• Persistent Cookies: In contrast, persistent cookies are stored on your device in between browser sessions until deleted or until they reach their expiration date. They allow the website to remember your preferences and actions across multiple visits.

3. Why TTRepost Uses Cookies

We use cookies to ensure that we give you the best possible experience on our website. We use them for various reasons, ranging from basic technical necessity to advanced analytical tracking:

• Authentication and Security: To verify your account, determine when you are logged in, and keep your data secure. For example, if you are a Pro subscriber using the TikTok Comment Exporter, cookies help us authenticate your session so you don't have to log in repeatedly during your export process.
• Preferences and Features: To remember information about your browser and your preferences. If you customize your dashboard view or select a specific timezone for your analytics reports, a cookie ensures those settings are remembered on your next visit.
• Performance and Analytics: To help us understand how people use our tools. We analyze which tools are most popular (e.g., TikTok Profile Viewer vs. Repost Viewer), how long users spend on certain pages, and where they encounter errors. This data is critical for our engineering team to improve platform stability.

4. Categories of Cookies We Use

Our use of cookies falls into four primary categories, aligned with international web standards:

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work if they are blocked. These cookies do not store any personally identifiable information.

4.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site, and we will not be able to monitor its performance. We primarily use Google Analytics for this purpose.

4.3 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages (such as live chat support integration). If you do not allow these cookies, then some or all of these services may not function properly.

4.4 Targeting and Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

5. Third-Party Cookies on TTRepost

In addition to our own proprietary cookies, we may also use various third-party cookies to report usage statistics and deliver advertisements.

• Google Analytics: We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at policies.google.com/privacy.
• Stripe: We use Stripe to process payments for our Pro and Agency tiers. Stripe uses cookies to remember your device for fraud prevention and to facilitate secure checkout experiences.
• Cloudflare: Our global content delivery network, Cloudflare, uses a functional cookie to identify trusted web traffic and protect our servers from malicious bot networks.

6. Web Beacons and Other Tracking Technologies

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our website or opened an email that we have sent them. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

7. How to Manage, Control, and Delete Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through our dedicated Cookie Consent Manager banner, which appears when you first visit the site.

Alternatively, you can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.

Here is how you can manage cookies in popular browsers:

• Google Chrome: Settings > Privacy and security > Cookies and other site data.
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
• Safari: Preferences > Privacy > Cookies and website data.
• Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.

To opt out of being tracked by Google Analytics across all websites, you can visit the Google Analytics Opt-out Browser Add-on page.

8. Updates to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.

9. Contact Us Regarding Cookies

If you have any questions about our use of cookies or other technologies, please email our compliance team at legal@ttrepost.com.